Leading Health Insurance Administration Services in the UAE

The healthcare landscape in the UAE is evolving rapidly, and individuals, employers, and insurers need a trusted partner to navigate it with confidence. Lifeline TPA — formally established as Khat Al Haya Management of Health Insurance Claims LLC — has been at the forefront of health insurance administration since 2015. Operating across the UAE, Oman, and Turkey, we combine cutting-edge technology, medical expertise, and a member-first philosophy to deliver health plan administration that truly makes a difference. From policy enrollment to claims settlement, every service we provide is built around one goal: protecting your health and your finances.

Discover the Best TPA Services Tailored for UAE Residents

When it comes to health insurance management, working with the Best TPA makes all the difference between a seamless experience and a frustrating one. A third-party administrator plays a pivotal role in processing claims, managing provider networks, handling member queries, and ensuring insurers operate efficiently. The Best TPA is not just defined by technology — it is defined by accountability, speed, and genuine care for every member it serves.

Lifeline TPA has earned its standing through years of consistent performance, transparency, and innovation. Our intelligent claims adjudication engine applies thousands of built-in rules to process over 80% of claims automatically, eliminating delays and reducing the risk of errors. We collaborate with some of the most reputable insurance companies in the region, including Orient Insurance, Dubai Insurance, Takaful Emarat, Adamjee Insurance, Al Sagr Insurance, and several others. Our multi-disciplinary team of medical professionals, claims analysts, and customer care specialists ensures that every member receives personalized, high-quality support at every stage of their health insurance journey.

Explore the Lifeline Network List for Cashless Treatment Across the UAE

Access to quality healthcare should never be complicated, and that is exactly why our Lifeline network list has been built to cover a wide range of hospitals, clinics, specialist centers, and pharmacies across the UAE and the broader GCC region. Members enrolled under Lifeline TPA-managed plans enjoy seamless cashless access at hundreds of trusted healthcare providers — no upfront payments, no delays, just care when you need it most.

Our Lifeline network list is regularly reviewed and expanded to incorporate new providers that meet our rigorous quality and compliance standards. Whether you are seeking specialist treatment in Dubai, routine care in Sharjah, or emergency services in the Northern Emirates, our network ensures that a qualified healthcare provider is always within reach. Employers, insurers, and individual members can easily access the updated Lifeline network list through our online portal or by contacting our support team directly, making it effortless to find the right provider at the right time.

How to Complete and Submit Your Lifeline Claim Form

Submitting a medical claim should be a simple, stress-free process — and with Lifeline TPA, it is. The Lifeline claim form is designed with clarity in mind, guiding members through each required field to ensure submissions are accurate and complete. A properly filled Lifeline claim form not only speeds up the reimbursement process but also minimizes the chances of rejection due to missing or incorrect information.

Members can download the Lifeline claim form directly from our website or request a copy through our 24x7x365 helpline at 600-543326 (LIFECO). Once completed, the form along with supporting documents such as medical reports, prescriptions, and invoices can be submitted via our secure online portal or at our head office in Sharjah. Our dedicated claims team reviews every Lifeline claim form submission promptly, keeping members informed at every stage until full resolution is achieved. We are committed to fast, fair, and transparent claim settlements for every member.

Life Line TPA – A Complete Health Administration Partner

Life Line TPA goes far beyond processing paperwork. We are a fully integrated health administration partner offering an extensive range of services designed to serve insurers, employers, healthcare providers, and individual members with equal dedication. Our service portfolio under life line tpa includes Claims Management, Network Management, Customer Services, Policy and Members Enrollment, Overseas Assistance Management, Individual Health Insurance Plan Management, and specialized Wellness Programs.

At Life Line TPA, we believe that prevention is as important as treatment. Our wellness initiatives encourage healthy lifestyles among insured members, ultimately reducing claim frequency and healthcare costs over time. We also offer Second Medical Opinion services, Client Education and Orientation programs, Emergency Services coordination, and Technical Guidelines to support providers and members alike. Every solution offered by Life Line TPA is underpinned by strict fraud control measures, continuous staff development, and open communication with all stakeholders.

Get in Touch With Lifeline TPA Today

We are here for you around the clock. Visit our head office at Office 301, 302, 303, Fatima Abdullah Al Owais Building, Maleha Road, Muwaileh, Sharjah, or call our toll-free helpline at 600-543326 (LIFECO). You can also reach us by email or through our social media channels. Let Lifeline TPA handle the complexities of health insurance administration while you focus on what matters most — living well.