The global pet services market is experiencing significant transformation as pet ownership rises and consumers increasingly treat companion animals as integral members of their households. Growing pet humanization, higher disposable incomes, urbanization, nuclear households, and increasing awareness of preventive animal healthcare are reshaping demand for professional pet services. Service providers are also expanding beyond traditional veterinary care to offer grooming, boarding, training, daycare, transportation, pet sitting, tele-veterinary consultations, and personalized wellness solutions. Technology is further transforming the industry through mobile applications, AI-enabled health monitoring, smart tracking, and digital booking platforms.

Market Overview

According to Grand View Research, the global pet services market was valued at USD 65.1 billion in 2025 and is estimated to reach USD 70.6 billion in 2026. The market is projected to reach USD 125.8 billion by 2033, expanding at a CAGR of 8.6% from 2026 to 2033. The industry is benefiting from increasing expenditure on pets, premiumization of services, rising pet ownership, and the growing availability of specialized care options.

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Market Segmentation Insights

The pet services industry is diversified across service types, pet types, delivery channels, and service providers, with each category responding to changing consumer expectations and evolving pet care requirements.

By Service: Medical services dominated the industry, accounting for 67.6% of revenue share in 2025. This segment includes diagnosis, preventive care, and treatment services. Increasing awareness of pet health, rising demand for regular veterinary checkups, vaccinations, diagnostics, surgeries, and chronic disease management is supporting segment growth. Meanwhile, non-medical services, including grooming, boarding, training, daycare, transportation, sitting, and walking, are expected to be the fastest-growing segment during the forecast period.

By Pet: Dogs accounted for the largest revenue share in 2025. Their widespread ownership and strong human-animal relationships are driving spending on veterinary care, grooming, daycare, boarding, training, and lifestyle services. The cats segment is projected to register the fastest CAGR from 2026 to 2033, supported by increasing cat adoption in urban households and growing demand for specialized feline grooming, boarding, veterinary, and enrichment services.

By Delivery Channel: Commercial facilities accounted for the largest revenue share in 2025. Veterinary hospitals, grooming centers, daycare facilities, boarding centers, and other professional establishments continue to attract pet owners seeking reliable and structured services. At the same time, mobile, at-home, and online service channels are gaining popularity because of convenience, flexible scheduling, personalized care, and doorstep delivery.

By Service Provider: Hospitals and clinics held the largest revenue share in 2025. These facilities provide comprehensive veterinary services, including consultations, diagnostics, preventive care, treatment, and surgery. Standalone institutions are expected to witness faster growth as independent providers offer specialized grooming, training, boarding, wellness, and other customized services.

Key Market Drivers & Trends

Pet Humanization and Premiumization

Pet humanization has become one of the strongest forces shaping the industry. Pet owners increasingly consider animals part of their families and are willing to spend more on healthcare, grooming, nutrition, training, boarding, and wellness. Rising disposable incomes are encouraging consumers to move beyond basic services toward premium and customized offerings.

Luxury grooming, boutique boarding facilities, personalized training programs, specialized veterinary care, and wellness packages are gaining traction. This premiumization trend is also encouraging providers to invest in better facilities, trained professionals, technology-enabled services, and improved customer experiences.

Urbanization and Nuclear Households

Rapid urbanization and the increasing prevalence of nuclear and dual-income households are generating strong demand for professional pet care. Smaller living spaces and busy work schedules make it challenging for owners to provide pets with continuous attention and daily activities.

As a result, services such as dog walking, daycare, boarding, grooming, sitting, and behavioral training are becoming increasingly important. Technology-enabled platforms are also making these services easier to book, track, and manage, further supporting industry expansion.

Technology and Digital Pet Care

Technology is creating new opportunities across the pet services ecosystem. AI-powered health monitoring, tele-veterinary applications, smart feeding systems, digital wellness platforms, app-based bookings, and data-driven personalized care are improving convenience and service accessibility.

Startups are increasingly using AI, IoT, and data analytics to develop customized pet care solutions. For example, Grand View Research highlights the expansion of tech-enabled services such as mobile grooming, on-demand veterinary consultations, and digital pet wellness platforms. These developments are creating new business models based on subscriptions, doorstep services, and integrated care ecosystems.

Expansion of Veterinary and Preventive Care

Medical services continue to represent the core of the industry as pet owners become more aware of preventive healthcare. Regular consultations, diagnostics, vaccinations, treatments, surgeries, and chronic disease management are increasingly viewed as essential components of responsible pet ownership.

The growing prevalence of pet obesity, diabetes, and age-related health conditions is also encouraging owners to seek specialized medical care. Tele-veterinary consultations, mobile clinics, and digital health monitoring are helping improve access to professional veterinary services.

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Regional Highlights

North America – Largest Regional Market: North America dominated the global industry with a 38.0% revenue share in 2025. The region benefits from high pet ownership, strong pet humanization trends, premium spending, and extensive availability of veterinary, grooming, boarding, daycare, and training services. Technology adoption is also supporting growth through tele-veterinary platforms, AI-driven health monitoring, and app-based booking systems.

Asia Pacific – Fastest-Growing Region: Asia Pacific is expected to register the highest CAGR from 2026 to 2033. Rising disposable incomes, increasing pet ownership, rapid urbanization, and growing awareness of professional pet care are creating substantial opportunities. Countries such as China and India are seeing increasing investments in organized veterinary care, grooming, boarding, pet sitting, and digital pet service platforms.

U.S. – Leading Country: The U.S. held the largest country-level share in 2025. Strong consumer spending, widespread pet ownership, established veterinary infrastructure, and increasing demand for premium and convenient services continue to support the country's position in the global industry.

Market Challenges & Industry Dynamics

Regulatory Compliance: Pet service providers increasingly need to comply with animal welfare, professional licensing, sanitation, hygiene, and health certification requirements. Regulations are becoming particularly important for veterinary practices, grooming centers, boarding facilities, and digital veterinary services.

Service Quality and Competition: The industry remains moderately fragmented, with global brands competing alongside regional providers, independent businesses, and technology-driven startups. Companies are differentiating themselves through specialized services, personalized care, subscription models, digital platforms, and integrated pet wellness solutions.

Major Industry Players

Prominent companies profiled by Grand View Research include:

• CVS Group Plc

• Mars Incorporated

• National Veterinary Associates

• Pets at Home Group PLC

• Greencross Vets

• Fetch! Pet Care

• IVC Evidensia

• A Place for Rover, Inc.

• PetSmart LLC

• Airpets International

• Pooch Dog SPA

• Animals at Home Ltd.

These companies are focusing on expanding service portfolios, strengthening veterinary and wellness offerings, adopting digital technologies, and increasing their geographic presence. Partnerships, acquisitions, and integrated service ecosystems are also becoming important strategies for strengthening competitive positions.

Future Outlook

The future of the pet services industry is being shaped by the convergence of pet humanization, premiumization, technology, preventive healthcare, and changing urban lifestyles. Owners are increasingly seeking convenient, reliable, personalized, and specialized services for their pets, creating opportunities across both medical and non-medical categories.

The industry is also moving toward integrated ecosystems that combine veterinary care, diagnostics, pharmacy, grooming, training, boarding, telehealth, and digital platforms. As emerging markets experience rising pet ownership and disposable income, international companies and local entrepreneurs are expected to expand through partnerships, franchising, and technology-driven business models.

With the global industry projected to reach USD 125.8 billion by 2033 and grow at a CAGR of 8.6% from 2026 to 2033, the pet services sector is positioned for sustained expansion. Innovation in AI, digital platforms, mobile services, preventive care, and personalized wellness is expected to remain central to the industry's development.