What Actually Happens in Week 1, 2, and 3 of a UX Engagement

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2026-10-13 14:55:14 -

The quiet fear every client has when signing a design contract is this: I am about to pay a lot of money for three weeks of meetings, and then someone will show me a mood board. It is a reasonable fear. "Discovery" is the single most abused word in this industry, and plenty of engagements really do spend three weeks producing nothing a client can use. So here is the week-by-week version. Not...

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